Katy Bike Rental (Defiance)

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scott from house springs on 5/22/2007 8:57:53 AM:

Beware!!!!! When the owner is gone and his father in law is running the place. THIS old man is mean!!! DANGER! DO NOT GO IN this STORE IF he is THERE, he is not all with it.

missouri resident on 5/22/2007 1:31:54 PM:

sorry to hear bout your experience. my g'son and i stopped in there last year. there was an older gentleman there. by that i mean older than me. i'm 55. this gentleman was as courteous, friendly, and helpful as any one could ask for. i am guessing he is the owners dad.

sorry you had a bad experience.

TMS from Festus on 5/22/2007 9:24:08 PM:

He must have changed over the winter months. He has always been very pleasant to visit with and deal with in the past.

scott from house springs on 5/24/2007 8:57:39 AM:

I needed to buy some bike stuff, and have a little work done to my MTB bike so I drive to defiance because the owner was always real nice. The owner was in NY and his father-in-law was there. He started bagging my bike because it didn’t have a kick stand then he got mad because I had presta valves and didn’t have the adapter. I just said I didn’t think I needed to bring it to a bike shop. He went crazy said he didn’t like my attitude and kick me out. I never be treated like this before, this man is crazy!!!!!!!!!!!!!

Ric from Steeleville Ill. on 5/28/2007 10:28:33 AM:

My wife and I have been to this store on several occasions and have never been treated badly. In fact when we are in the area we make it a point to stop. My wife loves the gift store that is attached to the bike shop. I believe it is run by his daughter. Last time we were there her store was not open yet so man I believe you are referring to open the gift store for us and told us if we needed any help he would be next door. The people there and again I may be wrong but I believe it is father and daughter who operate the two stores have never been anything but polite. Sorry about your experience, doesn’t sound like the same gentleman to me.

Dan from Wentzville on 5/29/2007 3:09:37 PM:

The ole' fart was nice to us!

Cliff from Edwardsville Kansas on 5/29/2007 3:34:14 PM:

My wife and I rode through Defiance last Thursday and went back through on Friday. We stopped in the Bike shop both times and the older fellow could'nt have been nicer. He told us where the restrooms were and to be sure and fill up our water bottles because ther was no water between Defiance and St Charles. We talked about bikes, the trail, and his rental business. He made recommendations about where to eat in Augusta and was pleasnt as could be. On our way back to St Charles he warned us about a couple of places were trees were down over the trail and that the Conservation Dept. was working at removing them. Our stop there was great. I guess everybody is entitled to have a bad day.

Jan from Villa Grove, Illinois on 6/9/2007 8:28:32 AM:

We stopped at the bike shop and were greeted by an older man (we are 58 and 65 and he was older than us). He was charming and helpful. There must be 2 different people involved here.

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