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Reply to Comfort Inn in Boonville Mo
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Jeff Masters from Ohio on 7/26/2007 6:08:36 PM:

My wife and I go to Boonville in July and rent a motel, visit family, and check out the casino. We had been staying at the Comfort Inn, and each time we were met with some sort of problem. Lights didn't work. Coffee pot in room didn't work. The bedsheets on the bed had hair on them! We told management and they were very hateful.They made a rude comment about us getting a free room through the casino. We did get the room for free, but the sheets should have been clean! On top of this the ice machine didn't work! It's summertime, and no ice for our drinks! Well, we packed up and headed for Fredrickson a lovely hotel downtown by the casino! Nice very nice! The staff was eager to help us with every need! We will be back!
 
Trek Biker on 7/26/2007 8:44:51 PM:
Sounds totally out of character for the Comfort Inn. We've stayed there several times as well as other Comfort Inn's and have never had sub par accomodations or rude staff encounters. How is it that your comp room was at the Comfort Inn anyway?.....I would have thought it would have been at the casino hotel. They don't like giving their expensive rooms away??
 
Rick Thawani, GM at Comfort Inn , Boonville, Mo from Boonville, Missouri on 8/21/2007 11:31:19 AM:
I am sorry, but we show NO RECORD OF ANY JEFF MASTERS staying at Comfort Inn of Boonville, Missouri during the month of July 2007 or any other time before that. We have also checked the names of casino's guests at our hotel in July, 2007---No Jeff Masters on that list either.

We take great pride in offering CLEAN, COMFORTABLE Rooms at reasonable prices and excellent service at all times. Comfort Inn of Boonville is AAA APPROVED HotelWe have several guests from Katy Trail who stay with us each time they travel to our area due to this reason and also because we are within one(1.0) mile from the Katy Trail at milepost 194.Comfort Inn, Boonville is Bike Friendly....Hose and towels to wash your bikes, bike racks outside for easy storage and guests are welcome to take their bikes into their rooms if they wish to.

Trek Biker , thanks for your support -----We appreciate the business and we will continuosly strive to be the best! Thanks

Sincerely,

Rick Thawani, GM, Comfort Inn, Boonville, Missouri
 
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