Kim from Independence, MO on 8/7/2008 8:42:00 AM:
BEWARE riding Amtrak with your bike! We followed all the instructions - purchased tickets in advance with bike tickets, etc. However, when we boarded with our bikes in Hermann for the ride back to Sedalia, our bike spots had been given away to some people who boarded before us - without reserved bike tickets. The conductor was NO help. Fifteen minutes into the trip (standing with our bikes and swaying with the train)we finally broke out our own bungee cords and had to bungee our bikes together and to the door handle of one of the bathrooms in the back of the train.
I contacted Amtrak after getting home, and all I have received is an email saying that they would be contacting me. The trip was over 2 months ago.
AMTRAK will give away your reserved bike spots to anyone boarding with bikes!