Anonymous from Boston, MA on 4/28/2012 5:23:43 PM:
I just finished the Trail, and wanted to offer a couple suggestions regarding one of the more logistically challenging parts of the trip for me - getting to and from the Trail.
I was going to be in St. Louis anyway for other reasons, so when I decided to tack this ride onto my trip, I decided the best way was to (1) rent a bike in St. Louis (from Big Shark, $100 for the week, including helmet and lock), (2) take the Amtrak (around $30, including the bike and AAA discount) to the closest stop to Clinton, which is Warrensburg, and (3) hire a shuttle to pick me up from the depot in Warrensburg to take me to the Clinton trailhead ($45).
Things went smoothly until I arrived at the Warrensburg depot and my shuttle (which I'd booked several weeks in advance, and confirmed via email and phone) wasn't there. I called, and the guy answering said they had no record of me on the schedule for the day, so it was going to be about 3 hours before they could get there. I was a little annoyed, but at least it gave me time to rearrange my gear and find a local grocery store to stock up with a few final things before getting on the trail.
But after 3 1/2 hours, I still hadn't heard anything from them. When I called, the guy said, "Oh yeah, I was just about to look for your number. Sorry, it's probably going to be at least another 2-3 hours." Obviously I didn't wait around any longer - I found the number of a local cab company on the wall of the station, and they were there within 3 minutes. They charged the same amount ($45) for the trip to Clinton as the other guy, and the driver was also friendly, knowledgeable, and fun to talk to -- I'd highly recommend them: Central Cab in Warrensburg, 660-429-5523.
The funny thing was that the Central driver, when I told him about why half my day had already been wasted and who was responsible for it, said that they hear stories about that other company all the time from customers left abandon