Kim from Independence, MO on 4/18/2013 10:45:53 AM:
We booked 2 tickets and 2 bike spots from Hermann to Sedalia a few years ago. We had a Burley trailer in a carry on bag. The trailer was no problem, however our reserved bike spots had been given to some guys who got on earlier without reservations. Since there are only 4 bike allowances for each train, and they already had 5, we were told they would strap the bikes on the back outside platform. We refused to allow this and ended up having to use our own bungee cords to strap them to the handicap bathroom door. So, you need to be aware that Amtrak does not necessarily hold the reserved bike ticket spots. Complaints to Amtrak resulted in them saying they were sending us a refund of the bike tickets... what we got was a ticket voucher for $20 that expired in a year. Amtrak is not exactly great at customer service.