Nancy from Jefferson City on 5/29/2006 9:33:00 PM:
My son's bike had tire problems on our ride from Jeff City to Hartsburg on Memorial Day. We made it to the Hartsburge bike shop and Mark was extremely helpful and courteous. He was nice enough to not ask why we hadn't replaced the tires earlier (which we should have) and showed us all the options he had in stock from low to high price. He recommended the Hutchinson Acrobat 700x37 for my son's bike since we ride Katy Trail almost exclusively and he very quickly replaced both tires. The price for the tires was very reasonable (yes, slightly more than ordering online - but comparable to any bike store I'm sure) and the labor charge was also very reasonable - especially since we were stranded and could hardly argue!
I'm glad to hear his store is doing well and I will visit it again soon. Thank you Mark for being there when we needed help.