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Reply to Pro-Velo in Sedalia -- Going Out of Their Way to Help

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Reply to Pro-Velo in Sedalia -- Going Out of Their Way to Help
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TJ from Oakton, VA on 5/16/2019 1:04:41 PM:
Pro-Velo and Ebby (hope I got the name right) took a phone call from me on May 11, 2019 -- after hours -- and agreed to wait at the shop in downtown Sedalia for another 10 minutes until I could pedal in. I'd had 6 flats over two days on the Katy: my tires were worn out after 3.5 years of trail and road service. (Katy Trail tip--start the trail with new tires). Ebby met me and my friends, didn't up-sell the tires I needed, installed them expertly for a nominal fee, and met all my tube and CO2 cartridge needs. We were done in 30 minutes and I had no troubles the rest of the trip. Thank you, Ebby, for staying late on a Saturday and saving this discouraged biker. Wishing you much success. -- TJ

 
Iowa Cyclist from Northeast Iowa on 10/15/2020 11:24:04 PM:
Just adding my kudos to Pro-Velo and Ebby. Arrived in Sedalia -- tire problem! -- on a late afternoon he made the repair and I'm ready to go in the morning. Friendly, knowledgeable and helpful. Great guy, a real treasure. Thanks to Ebby!