Lisa from Kansas City on 07/26/2011 05:11 PM:
Three friends and I began our journey in Clinton and about 3 miles east of Sedalia, a stick did some MAJOR damage to my bike. The rear derailleur snapped off and was bent at a 90 degree angle. Needless to say, I was in need of a bike shop! After calling Pro-Velo several times with no answer, two of us decided to bike back into town. After having someone pick up my bike from the trail and bring it to the shop, Ebby stayed past closing time to fix my bike and get us on our way! Don't be discouraged when no one answers the phone, it just means they are busy with a customer. We experienced great customer service and friendly people at Pro-Velo!